SHIPPING & RETURNS

DOMESTIC SHIPPING (USA)
EJHBRAND.com uses FEDEX as its shipping carrier.
Please allow 1-2 days for order processing.
If you need expedited order processing.
please call us directly at (800) 508-4935.

Orders placed on Friday will ship out on Monday.
Please note that all orders require a signature upon delivery.
If we encounter any problems with your items
(e.g. it is out of stock) we will contact you immediately
by whichever contact method you listed in your order.
SHIPPING METHODS AND COSTS
If your desired delivery method is not listed, please contact us at (800) 508-4935 and we will try our best to accommodate your request.
INTERNATIONAL SHIPPING
Currently, we do not ship internationally.
However, if you see something that you must absolutely have,
we are happy to process your order manually.
Please call us at (800) 508-4935 and we will help facilitate the order and delivery of item(s).

RETURNS

To make a return or exchange - You must call (800) 508-4935 or email orders@ejhbrand.com to obtain authorization to return purchased merchandise. 

Package the products (in original EJH Brand packaging) along with a copy of the original invoice and note whether you would like a credit or exchange.  

Returns will not be accepted without prior authorization and must be claimed within 5 days of receipt of merchandise.

Any merchandise approved for return must be received in saleable condition, unused and free of price tickets, stains, unburned, undamaged, and must arrive in their original packaging, poly bags, etc.

Due to the limited release of some special editions and collections, approved returns may be exchanged for the same merchandise when available and will otherwise be exchanged for credit towards your next EJH Brand order.

All return/exchange shipping fees are the responsibility of the customer. 

Please ship the package via an insured courier (UPS,Fedex, USPS Parcel Post) and keep your shipment receipt in case the package is damaged or lost in transit.

EJH Brand cannot guarantee credit for your return without confirmation of delivery to us. 

Return label should read:

EJH Brand

ATTN: Returns

11301 W Olympic Blvd #560

Los Angeles, CA 90064

 
XXXX

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